Returns and Exchange

GENERAL POLICY

  • Any purchase with us  indicates that you have acknowledged, understood, and agree to adhere to the terms and conditions below:-
  • The purchases will be non-refundable.
  • All products purchased under sale, discount, or bought with a coupon/gift voucher are non refundable, non returnable & non exchangeable. 
  • Taxes and duties are included in the price of the product listed on the Website, for deliveries within India.
  • For deliveries outside India, customs duties and local taxes have to be paid by customers to our shipping partner at the time of shipment delivery. The amount of duties and taxes depend on the policies of your destination country.
  • WE DO NOT ACCEPT RETURNS & DO NOT DO REFUNDS.

EXCHANGE POLICY

  • ONLY EXCHANGE WITH A DIFFERENT SIZE CAN BE DONE ONCE.
  • Exchanges are accepted ONLY IF THERE IS SOME MANUFACTURING DEFACT, then the  item should be dispatched back to us within 7 days after delivery.
  • FOR EXCHANGE ALL EXPENSES HAVE TO BE BORNE BY CUSTOMER TO SEND THE PRODUCT BACK TO US AT THE ADDRESS MENTIONED BELOW.
  • REG. OFFICE -FLAT NO 306 SKY3 RESIDENCY RATAN NAGAR SIKAR ROAD, JAIPUR-302031

CANCELLATIONS POLICY

  • If the customer  have to cancel an order, please do so within 24 hours of placing the order by contacting us at sales@kamlicreations.com .
  • In case you cancel your order before your product has been dispatched, we will refund the full amount in case of pre-paid order.
  • In case you cancel your order which is acceptable by us  after your product has been dispatched, we will refund the amount minus shipping/packaging charges  in case of pre-paid order.
  • Please note that there may be certain orders that we are unable to accept/fulfill and must cancel. We reserve the right at our sole discretion to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. The customer agrees not to dispute the decision made by kamli Creations and accept kamli Creations decision regarding the cancellation.

REFUND POLICY

  • Note : Refund is not applicable to any products purchased at kamli Creations   in any case.
  • In case  you have received the damaged product or wrong product, please send it back to us with your order id, when it is delivered to us we shall send you a fresh pc & also email us details at sales@kamlicreations.com  or call us at 9829676264 for faster process. 

RETURN POLICY

  • Return will not be accepted if Customer does not like the material/colour of the dress.
  • Return will not be accepted if the customer is not satisfied with the quality as we commit to deliver what we have displayed and for the prices, we have charged is the best possible.
  • Return not accepted if the product is washed and worn.
  • Return will not be accepted for ANY SMALL ISSUES LIKE TASSELS PULLED, DAMAGED ZIP ETC 
  • Return will be accepted once per item in case the garment size doesn’t fit you at all and the courier charge for reverse courier has to be borne by the customer as the wrong size is ordered.
  • 10-15% Color variation in the actual product can occur to that of the photo displayed depends on various factors, please don’t send an exchange or return for the same. 
  • All the sale & discounted purchase is non-exchangeable.
  • No exchange or return for fashion accessories.

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